Notifications

By law all services must tell us immediately if certain events take place. 

• Accidents, incidents or injury to a person using the service
• Outbreak of infectious disease
• Unexpected death of a person using a care service
• Allegation of abuse in relation to a person using a service
• Significant equipment breakdown
• Allegation of misconduct by a provider or any person employed in care services
• Criminal convictions resulting in unfitness of a manager
• Provider becomes unfit
• Absence of manager
• Planned refurbishment/alteration/extension of premises
• Change of registration details
• Person living at the registered premises

Detailed information can be found within the eForms system.

Services and local authorities must use our eForms system to notify us of any circumstances that are listed.

Log in to eforms

It is a legal requirement for care services to notify the Care Inspectorate of the matters listed in this document. Where the requirement is limited to a specific type of care service, this is detailed in the guidance.